Frequently Asked Questions

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Many individuals have approached us about establishing an internet site, a web site design or the potential of modifying their existing web site. Many request us to create a completely new website or move the website to another web server. We have listed below for you some of the most frequently asked questions in connection with website design - along with answers - appertaining to web design and associated web issues.

For those who have an issue that's not clarified here, or you need to speak with us about any facet of your site design, establishing or altering your internet site, website hosting or website maintenance or domain title registration don't hesitate to e mail us to go over your needs.

How much does a website cost?

This is probably the question I get asked most and unfortunately there isn't an answer. It's sort of like someone asking you 'how much does a car cost?' There are so many variables that it makes it impossible to state a cost. Most projects start with an hourly rate and are multiplied by the estimated number of hours expected to spend on that project. Whether you send your project overseas at $6.00/hour or pay a high-priced consultant $500.00/hour, you'll probably get what you paid for. My rates are very competitive for the level of service I provide and my clients benefit by receiving a quality product at an affordable price.

How does your design process work?

Every project begins with a client meeting where we discuss objectives, messaging, brand management and timeline. I may ask to see examples of work they like and examples of work they don't like. I do not believe it is possible to create an effective design with limited client interaction and input which is why design sent overseas or procured from design contests usually does not communicate the message the client needs...whether the client realizes this or not. When I was in design school, we were taught that the computer is just a tool used to get the job done. We were still taught how to keyline and manually set type. Every design began on paper using a pen to develop sketches. One instructor I had encouraged us to use ink instead of a pencil for sketches because you can erase pencil which erases ideas, good or bad. I think about this every time I sit down to begin the ideation phase of any project. Once the sketches have been refined they are usually turned into a digital mock-up, most often using Photoshop. These digital mock-ups are presented to the client. A direction is chosen for the project and production of the design begins. Content is inserted, photography and illustration is finalized and carefully placed and finally, the first draft is presented to the client for review. Changes and alterations are discussed before moving on to the creation of final files.

Who owns the completed Web site?

Once the final payment is received for your website project, you own your website including the database. The same is not true of websites developed with online site builders and by many of our competitors. As you contact web developers for information on their services, be sure to ask who owns the website and the database once your website is complete.

How long does it take to have a web site designed?

The time frame is determined by the size of your web site, the complexity of your site design and our current client design schedule.

What is the difference between Static & Dynamic design?

A web page is static when it can do one way interaction, for example, a typical web page comprising of text & pictures. You can only read / copy it but you can not interact with it. A web page is dynamic when it can do two way interaction i.e. make decisions based upon user input. An example is a typical web page page comprising of text, pictures and a form. You can not only read / copy it but also can interact with it.

Will the site you design me be visible to search engines?

All website developments we undertake are constructed using modern production techniques that ensure your site is search engine friendly besides being user friendly. See our high standards section for more information.

What is your payment policy for new website design projects?

All web projects that are above a certain defined price require 50% of the total amount payable upon project approval by you. Once the initial 50% deposit has been made then we start production work. The final 50% payment is due at the end of the building stage before we place the website live for your general use. Smaller projects like eMarketing initiatives utilise different payment plan structures as do search engine optimisation projects. Please visit the relevant sections on this site to see more information on these service related payment plans.

Do we need to meet in person?

We have clients hundreds of miles away and some are even in different countries. All we need to make your project a success is information and your concept. We can talk on the phone, send emails, fax or even host virtual meetings. Rest assured your project would receive the same high quality designing that all my other distant clients have enjoyed for years.